What if I need to change my reservation?

You may make changes to your order yourself by logging in to our website at any time until your reservation is successfully booked. These changes are free of charge.

You can make the following changes free of charge: name, phone number, and preferred time slots. However, purchased products and email address cannot be changed by yourself. If you need to change these details, please consider canceling the existing order and placing a new one.

Please note that once tickets are issued by the City and County of Honolulu Department of Parks and Recreation, no further changes can be made to your reservation. We strongly encourage you to finalize your plans before confirming your booking to avoid any potential inconveniences.